One of my goals with these articles is to document my business journey, sharing what’s worked well for me and what hasn’t. My hope is that after each article, you’ll have a tangible action to take, helping you improve and grow your own. And by doing so, you can focus on what matters most, and hopefully, pay it forward.
As I sat 30,000 feet in the air on my Southwest flight to Phoenix, I started thinking about how I could grow my company. The more I thought, the more questions came up: How can I connect with more people and help them on their financial journeys? How do small companies like Southwest grow into major players in their industries? How can you scale a business sustainably without compromising your core values? The more questions I asked, the more questions I had.
So, I started doing some research. I listened to other professionals’ advice on business growth. And as I sifted through it all, I began to notice a common theme: the key to scaling a business is learning how to do your job without you. It sounded counterintuitive, especially for a service-based business. The end goal is to replace yourself? But the more I thought about it, the more it made sense. You need to build a team that can run your company while you focus on finding new ways to grow. If all your time is spent operating the business, how can you hope to bring in more clients? It was starting to click.
But where do you start? The answer might sound boring, but it’s something I’ve recently started doing, and it’s already paying off: document your processes. Every action you take in your business follows a process—write it down. These are sometimes called SOPs or Standard Operating Procedures. You may have heard of them, or maybe it’s a new concept. Either way, documenting how you run your business brings two big benefits: 1) You’ll start to see where you excel and where there’s room for improvement. 2) When it’s time to hire, 90% of your onboarding will already be done. Once the role is filled, there will be clear documentation of how tasks are completed, deadlines, and quality expectations. This is a huge advantage since hiring and employee turnover can cost you a lot of time and money—resources you could, you guessed it, use to grow your business.
At J’s Limited, we are committed to making financial education accessible to everyone. If you're seeking practical solutions for your personal or business financial needs, don't hesitate to reach out to me at jslimitedgroup@outlook.com. I'd be happy to chat!
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